Our Services

We’re The IT Team For Your Company Website

Get the professional support your company needs for website management… Let us handle the technical stuff so you can handle the day to day operations.

Need To Make A Change To Your Site And Don’t Have Anyone To Call?

Feeling stranded? We know from personal experience the last thing most productive people want to do is manage their website themselves. We started our website care plans to help fix being stuck when you need to make a change to your site. Most of us know how much of a pain it can be when you need to make a change to your website and can’t reach your “website guy”.

Stop waiting for that callback or email… with our around the clock support via phone, chat, or email, we’re ready to tackle the changes you need, when you need them.

Managing Your Website Can Be Overwhelming. We Keep it Simple.

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Website Maintenance

Let us handle the required maintenance, updates, and backups to your site to make sure everything is up-to-date and fully operational.

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Our Nerds have over 200 active websites under management. Over the years, as we’ve scaled we have been able to fine tuned our process to ensure your website is consistently updated, backed up, and fully operational.

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Available via Phone, Text, Chat & Email

(844) NERDIFY
We make it easy to communicate with us.
You can quickly call, text, chat or email with us anytime you need us.

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We make it easy to communicate to us. No more worrying about not getting ahold of your “website guy”. We are always available via Phone, Chat, or Email.

Feel free to give us a call at (855) NER-DIFY (637-3439)
or say hello by sending a message to nerds@bignerd.io

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Monthly Analytics Reporting

Each month we’ll provide a report on your website’s performance with crucial information such as visitors, referrals, bounce rate, and conversion rate.

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Fast Turnarounds

Client satisfaction is our #1 priority. We provide quick turnaround times and exceed expectations to keep our clients happy.

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24/7 Security & Uptime Monitoring

Multiple layers of security, frequent malware and vulnerability scanning, and up-time monitoring ensures we knows as soon as anything happens.

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We’re consistently providing active monitoring to ensure we provide our customers the safest enviorment for their website. Our system is like a battleship, we have radars and monitors on every aspect of your website.

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Maintenance Mode

Need to have your website completely overhauled and want to let your customers know? Let us know and we’ll put a maintenance notification to visitors.

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24/7 Security & Uptime Monitoring

Multiple layers of security, frequent malware and vulnerability scanning, and up-time monitoring ensures we knows as soon as anything happens.

Learn More

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Consistent Scheduled Backups

Every week, we perform automated backups which are stored at multiple off-site locations and retained for 14 days.

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Your website’s backups are saved based on your backup schedule of choice. On our secure cloud storage Google Cloud Platform, if your website needs to be restored, we have a 1-click backup/restore solution to bring your website back up and running again.

Your View

Constant be kept up to date with what you have going on with our easy interface to manage tickets, view uptime, and connect directly with us when needed.

View Open Tickets

Easily view your open tickets by logging into your backend.

Weekly Reporting

We provide you week-at-a-glance reporting on the performance, security, and uptime of your website.

Reachability

Contact our support via web, email, phone at any time using our multiple channels of contact.

TESTIMONIALS

What People Are Saying

Big Nerd has been great for our business. They are knowledgeable, thorough, professional and do it all with a constant smile. There has not been a challenge yet they have not been able to overcome or provide a beneficial outcome for! Great partners to have!

Becky Palmer

Stemedix

Big Nerd has been great in every aspect of the word business professional. They work tirelessly until the job is complete. Their customer service is second to none. Their delivery time is that of a consummate professional. I would recommend Big Nerd to any who is in need of a courteous, customer service oriented, timely, and well organized company. Thank you Big Nerd for everything.

John Taylor

CF Consulting

Big Nerd Marketing is awesome. They are very professional, they respond to your requests immediately, they helped us promote our business with their expertise, the website that they created and manage made a big difference in the growth of our business. They are also very personable, you never talk to a robot or voicemail. I would highly recommend them to everyone. It has been nothing but a positive experience working with them.

Dave Keyes

Florida Leak Locators

Big Nerd Marketing has proven time and again that they have the skills and drive to get the job done. They meet project deadlines consistently, stay at or below budget on their projects, and produce great results. More importantly, if something goes wrong or the unexpected pops up, they’re there WITH you, making sure it gets taken care of. Great team, great results!

Zack Larson

FedBiz Access

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